Tuesday, March 06, 2007

Shipping information and massive shipping discounts for our international clients

Hello friends,

I wanted to explain in detail how we here at Ronjo Magic work harder to try to save our international clients some money with expensive shipping fees.

Our automated system shows various shipping options and prices.
These options are Fed Ex International (various options), USPS Air Mail Parcel Post Insured, and USPS EMS Mail.

In many cases, when you order these options are the only options available.

And while many of you choose USPS Air Mail Parcel Post because it is the cheapest service, what you don't realize is that the major draw back is that there is no tracking available and from our experience, this service is the most likely to be held in customs for extended periods of time and no further information is available to us. We have to wait either 30, 45 or 60 days depending on your country before we can start the paperwork for a claim for a loss and on top of that, we will need you to submit to us via snail mail a signed and dated statement for the loss.
My advice to you is to avoid Air Mail unless yo do not mind waiting .

EMS mail does have tracking and is usually fast. The only draw back is that the tracking number is not in real time. In many cases you can try to track your package and get no current information. 99 times out of 100, your package will be in your hands before the online tracking us updated by the US Post Office.

While Fed Ex is pricey, but they have instant tracking and they have their own customs house, so packages clear fast (in most cases) and they have door to door service.

So now you know the services we offer you, I'll tell you about Global Priority Mail. This is a great inexpensive service with tracking. There are many reasons we can not offer this great option to you at checkout, but if we are able to send this package to you with this method, we will and in the end this service will save you money!

Global Priority Mail is not available in all countries.
We are limited to send a package that is a maximum of four pounds.
We are limited to send this package in 1 of 4 pre approved USPS packages. (each package has different rates, but all less than any other shipping method).
If indeed we can send your package out via Global Priority Mail, we will ship it and capture the lesser amount to your credit card. Typically the entire cost will be between $5.00-$15.00. We purchase insurance separately through our postage provider, about $1.00-$4.00.

For example, if you lived in the UK and ordered one $35.00 DVD, EMS Mail insured would be about $22.00 and Air Mail insured would be about $19.35. We would would verify if we can use Global Priority Mail severs to your address and make sure it could fit in on of the pre approved USPS packages without going over the 4 lb maximum. In this case, we are able to. The costs are $10.50, $9.50 & $5.25. We would put it in the smallest possible Global Package. In this case the cost is $5.25 plus $1.60 insurance for a grand total of $6.85 in shipping. For faster service with tracking. We just saved you $15.15! And we are glad to do it. We want you to keep coming back to us.

We send all international packages out marked as gifts, so this may help you with other import fess, duties, taxes, etc. As we do not charge or collect any additional fees, we can not be sure how much if any your government may or may not charge you. Your best bet would be to ask your local customs agents if you have any questions on other potential fess.

Thanks for reading.

Until next time,

Pete

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